cb77's Privacy Policy

cb77 operates a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") explains how cb77 collects your personal information, the purposes for which it is used, who it is shared with, and how it is kept secure.

By using this website or any cb77 service, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, please refrain from using our services and contact our support team.

This Policy may be updated from time to time. We will notify you of any significant changes. The date shown at the end of the Policy indicates the date of the most recent revision.

cb77 may collect the following types of information in order to provide its services. We only collect information that is necessary to ensure the quality of our services and to improve your experience.

cb77 collects your information in the following ways:

• Directly provided: Information you submit yourself during account registration, profile updates, or payment processing.
• Automatic collection: When you use our platform, certain information is collected automatically through cookies, log files, and similar technologies.
• From third parties: Limited information may be collected from authorised third-party services for identity verification or payment processing.
• From gaming activity: Your gameplay patterns, betting history, and promotional participation data are recorded automatically.

cb77 uses collected information for the purposes below. We never use your information for undefined or unrelated purposes.

• Account management: Creating, verifying, and maintaining your account and ensuring secure login.
• Processing financial transactions: Completing deposits and withdrawals, maintaining transaction records, and resolving payment issues.
• Security & fraud prevention: Detecting unusual activity, preventing fraudulent transactions, and ensuring account security.
• Age & identity verification: Confirming that all users are 21 years of age or older and properly registered.
• Customer support: Providing assistance via 24/7 live chat and email, resolving complaints, and improving service quality.
• Service improvement: Analysing user preferences to develop new games, features, and offers, and to improve platform performance.
• Relevant communications: Keeping you informed about bonuses, promotions, and important updates. You can opt out of these messages at any time.
• Responsible gaming: Monitoring unusual gaming behaviour and, where necessary, raising awareness of responsible gaming tools.

cb77 does not sell or rent your personal information to third parties. However, limited information may be shared in the specific circumstances below:

cb77 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

Types and Uses of Cookies

• Essential cookies: Necessary for maintaining login sessions, security verification, and basic functionality. These cannot be disabled.
• Functionality cookies: Used to remember your preferences (such as language or game type).
• Analytics cookies: Help review platform usage and improve service quality.
• Marketing cookies: Used to display relevant promotional content based on your gaming interests.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

cb77 follows industry-standard security practices to ensure the safety of your information:

While we ensure the highest level of security measures, it is not possible to guarantee complete security on the internet. However, cb77 acts promptly in the event of any security incident and notifies affected users in a timely manner.

cb77 retains your information only for as long as it is necessary or legally required. The general data retention guidelines are described below:

• Active account data: Retained for as long as the account is active and used to maintain service quality.
• Financial transaction records: Retained for a specified period after account closure for legal and audit purposes.
• Inactive accounts: For accounts that have been inactive for an extended period, we follow a process of securely deleting the data.
• Log and analytics data: Deleted within a set timeframe after service quality evaluation.

cb77 believes you should have full control over your own information. You have the following rights:

To exercise these rights, contact our support team via live chat or at [email protected]. We will process your request promptly.

cb77 is a platform for users aged 21 and above only. We do not intentionally collect information from any minor.

An age verification process at the time of registration ensures that all users are of the appropriate age. If we become aware that a minor's information has entered our system, it will be deleted immediately and the associated account will be closed.

cb77 may revise this Privacy Policy periodically due to business changes, legal updates, or service improvements. In the case of any significant change:

• A notification of the change will be sent to your registered email address.
• A clear notice will be displayed on the website's homepage.
• The date of the most recent revision at the beginning of the Policy will be updated.
• Where necessary, your consent will be sought to accept the new terms.

Continued use of cb77 services after any update will be considered acceptance of the revised policy. The latest version of the policy will always be available on this page.

cb77 works with trusted third-party service providers for payment processing and identity verification on the platform. These providers follow their own privacy policies, and cb77 is not responsible for those policies.

However, cb77 ensures that all third-party service providers maintain the same standard of data protection practices and are equally accountable for user information.

Visit the pages below to learn about our other important policies: